Shipping policy

For shipping queries please contact Erzebet at orders@hadeanpress.com.

US customers please note: there are no tariffs on books. Non-book items will incur the additional tariff fees.

EU customers please note: as of 17 June 2026, Hadean Press is no longer shipping to countries within the EU. 

Shipping

We use Royal Mail to ship all orders up to 2kg, and DHL for orders above 2kg. Tracking numbers are provided for every shipment. 

Terms & Conditions

Be kind: The people who reply to your queries are human beings. Treat them as you would wish to be treated.

Order Fulfilment: We ship on Wednesday, Thursday, and Friday of each week from 59a Cavendish Street, Keighley, West Yorkshire, BD21 3RB (UK). Please be aware that your order might be first in the queue, or it might be number three-hundred in the queue. Hadean Press is a family-run business. Your patience is always appreciated.

Lost shipments: If you believe your order has been lost in the post, please get in touch. Be sure to include your order number in your email. Hadean Press reserves the right to refund rather than reship.

Damages: If your order arrives damaged, please photograph both the unopened box with the damage and label clearly visible, as well as any damaged items, and contact Erzebet directly at orders@hadeanpress.com. We will require this evidence in order to assist you. Please include your order number in your email.